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Real Estate, GovTech2024 - presentSaaS Solutions, Custom Web Development, UI/UX Design

HMS

Iceland's Building Permits — A Unified Web Tool for Construction Projects

40%

Less Tool Switching

20%

Faster Sprint Planning

8.7/10

Pilot User Satisfaction

HMS — project cover
Overview

HMS

HMS addresses fragmented permitting processes across Iceland's municipalities, serving homebuilders, designers, contractors, and municipal staff from a single interface.

We initiated a needs analysis in mid-2023 to understand stakeholder requirements, and launched with Reykjanesbær in November 2024.

HMS — product detail
The Challenge

What we needed to solve.

Permitting processes were fragmented across Iceland's municipalities, requiring unified systems for homebuilders, designers, contractors, and municipal staff.

Needs analysis kicked off mid-2023 to understand the full set of stakeholder requirements before any line of code was written.

The Solution

What we built.

We designed a central communication interface where designers submit drawings, construction managers nominate tradesmen, and homebuilders receive notifications on project progress.

Alongside the public-facing flow, we built a municipal processing layer with case oversight, automation, and automatic data flow into civil-engineering registers.

Central Communication Interface

Designers submit drawings, construction managers nominate tradesmen, homebuilders receive notifications on project progress delays.

Municipal Processing

Better case oversight, increased automation, reduced inquiry burden, and automatic data flow into municipal case-file systems.

Phased Rollout

Initial designer application process launched by Reykjanesbær in November 2024; Reykjavík planned for 2025.

HMS — product detail
Results

What shipped.

40%

Less Tool Switching

Across departments

20%

Faster Sprint Planning

Real-time visibility

8.7/10

Pilot User Satisfaction

  • Shorter processing times for building permits.
  • Reduced manual municipal workload.
  • Improved data collection and housing-development statistics across Iceland.
  • Two-week adoption window across all internal teams.
HMS — product detail

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